Legal
Privacy Policy
Last updated: January 1, 2024
At Century Plumbers, we respect your privacy. We collect personal information only to provide better service and improve your experience. This policy explains how we gather, use, and protect your data.
Information We Collect
We collect basic details like your name, phone number, email, and service request when you contact us. We may also record call conversations for quality and training purposes, always with your consent.
How We Use Your Information
Your information helps us schedule appointments, provide service estimates, and follow up after work. It’s never sold or shared with third parties for marketing unless you opt in.
Data Security
We take your privacy seriously. All data is stored securely with encryption and access limited to authorized personnel. We regularly update our systems to prevent breaches.
Cookies and Tracking
Our website uses cookies to improve navigation and analyze traffic. You can adjust your browser settings to block them, but some features may not work as smoothly.
Your Rights
You have the right to access, correct, or delete your personal data. Contact us anytime to request changes or ask questions about your information.
Third-Party Links
Our site may include links to other websites. We’re not responsible for their privacy practices, so please review their policies before sharing information.
Children’s Privacy
We do not collect information from anyone under 13. If we discover we’ve accidentally collected data from a child, we’ll delete it immediately.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a new update date. We encourage you to review it regularly.